Privacy Policy - Gardeners Crouch End

Information We Collect

We collect various types of information to provide and improve our services to you. The types of information we collect include:

Personal Information

Personal information refers to data that can identify you directly or indirectly. This includes:

• Name
• Address
• Email address
• Phone number
• Payment information

We collect this information when you:

• Register for an account
• Request our services
• Subscribe to our newsletter
• Contact us for support

Non-Personal Information

Non-personal information does not directly identify you. This includes:

• Browser type
• Operating system
• IP address
• Pages visited on our website
• Time and date of visit

This information helps us understand how visitors use our website and how we can improve their experience.

How We Use Your Information

Your information is used for the following purposes:

• To provide and maintain our services
• To process transactions and send related information
• To communicate with you, including responding to your inquiries and providing customer support
• To send you newsletters, marketing materials, and promotional offers
• To improve our website and services based on your feedback and usage patterns

We may also use your information to:

• Personalize your experience
• Enhance security measures
• Comply with legal obligations

Sharing Your Information

We respect your privacy and do not share your personal information with third parties, except in the following circumstances:

• With your consent: We may share your information if you give us explicit permission to do so.
• Service providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and email service providers.
• Legal requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, privacy, safety, or property, and/or that of our customers or others.
• Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Encryption of sensitive data
• Secure servers and firewalls
• Regular security assessments and audits
• Access controls and authentication protocols

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Opt-out: You can opt-out of receiving our marketing communications at any time.
• Data Portability: You have the right to obtain a copy of your personal information in a structured, commonly used format.

To exercise any of these rights, please contact us using the information provided below.

Changes to Our Privacy Policy

We may update our privacy policy from time to time to reflect changes in our practices or relevant laws. When we make changes:

• We will revise the effective date at the top of this policy.
• We will notify you of significant changes by email or through a notice on our website.

We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information from our records.

International Data Transfers

If you are accessing our services from outside the United Kingdom, please be aware that your information may be transferred to and processed in the UK and other countries. By using our services, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.

Third-Party Links

Our website and services may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Policy Enforcement

We are committed to enforcing this privacy policy and ensuring that your information is protected. If you believe that we have not adhered to this policy, please contact us, and we will investigate the issue promptly.

Consent

By using our services, you consent to the terms of this privacy policy.

Effective Date

This privacy policy is effective as of April 27, 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on our website.

Thank you for trusting Gardeners Crouch End with your personal information. We are dedicated to safeguarding your privacy and ensuring your confidence in our services.